What have I Leant today?

1) people you think are uninterested may infacf have great ideas and be very willing to contribute should they be given the right opportunity and the feeling of inclusion

2) something special has begun as a result of today.

3) people are succeptible to violent mood swing which u cannot control. You can however control your reaction to it and ensure the negativity is not aggravated

4) providing autonomy and influence leads to creative and productive work